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From: Terrence Moenich <trlemm@wcnet.org>
Subject: Calls in vmail2 For Monday 06/01
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From: Terrence Moenich <trlemm@wcnet.org>
Subject: Calls in vmail2 For Monday 06/01
Date: Mon, 1 Jun 2015 13:54:56 -0400
Cc: Helpdesk <help@wcnet.org>
To: Denise Krupp <dkrupp@wcnet.org>,
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Afternoon all,

Monday 06/01:

Roland Jacobson, (419) 309-8398, question about attachments.  Called, no =
answer.  Left a message that I will call again or he could call back.  =
Turns out that it=E2=80=99s only his iPad that won=E2=80=99t send =
attachments.  Connects show that he=E2=80=99s attempting to send from a =
blacklisted IP, but the IP doesn=E2=80=99t exist in any list we have.  =
Looking into it.

CASE CONTINUES


Jeremy Grycza, (419) 841-7773,need to add A records.  Will e-mail me the =
request.

CASE CLOSED


The Shenk=E2=80=99s, H: (419) 257-2900 =E2=80=93 C: (419) 722-1811, no =
Internet.  Call came in Saturday and a TT was put in.  All should be =
fixed.  Called to confirm, but had to leave a message.

CASE CLOSED


Pam Claussen, (419) 262-3466, no Internet.  Seems to be working now.

CASE CLOSED


Hathaway, (419) 352-9270, called to say our service is lousy!  Called to =
find out what the problem was and got voicemail.

CASE CLOSED =E2=80=93 Until if or when we hear more.


Sandy Mills, (419) 367-6313, <ecmills>, dialup user getting slow =
connects and cut-offs.  Not sure if we have a bad modem or a bad channel =
or a bad line from Grand Rapids.  Looking into it.

CASE CONTINUES


Later.

Terry


--Apple-Mail=_8CB74E2F-12EF-4FF8-93EC-E0889957E38C
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<html><head><meta http-equiv=3D"Content-Type"
content=3D"text/html =
charset=3Dutf-8"></head><body style=3D"word-wrap: break-word; =
-webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" =
class=3D""><span apple-content-name=3D"body" style=3D"display: block;" =
class=3D"" apple-content-edited=3D"true" =
applecontenteditable=3D"true">Afternoon all,<div class=3D""><br =
class=3D""></div><div class=3D"">Monday 06/01:</div><div
class=3D""><br =
class=3D""></div><div class=3D""><div class=3D"">Roland
Jacobson, (419) =
309-8398, question about attachments. &nbsp;Called, no answer. =
&nbsp;Left a message that I will call again or he could call back. =
&nbsp;Turns out that it=E2=80=99s only his iPad that won=E2=80=99t send =
attachments. &nbsp;Connects show that he=E2=80=99s attempting to send =
from a blacklisted IP, but the IP doesn=E2=80=99t exist in any list we =
have. &nbsp;Looking into it.</div><div class=3D""><br =
class=3D""></div><div class=3D"">CASE
CONTINUES</div><div class=3D""><br =
class=3D""></div><div class=3D""><br
class=3D""></div><div =
class=3D"">Jeremy Grycza, (419) 841-7773,need to add A records. =
&nbsp;Will e-mail me the request.</div><div class=3D""><br =
class=3D""></div><div class=3D"">CASE CLOSED</div><div
class=3D""><br =
class=3D""></div><div class=3D""><br
class=3D""></div><div class=3D"">The =
Shenk=E2=80=99s, H: (419) 257-2900 =E2=80=93 C: (419) 722-1811, no =
Internet. &nbsp;Call came in Saturday and a TT was put in. &nbsp;All =
should be fixed. &nbsp;Called to confirm, but had to leave a =
message.</div><div class=3D""><br
class=3D""></div><div class=3D"">CASE =
CLOSED</div><div class=3D""><br class=3D""></div><div
class=3D""><br =
class=3D""></div><div class=3D"">Pam Claussen, (419) 262-3466, no
=
Internet. &nbsp;Seems to be working now.</div><div
class=3D""><br =
class=3D""></div><div class=3D"">CASE CLOSED</div><div
class=3D""><br =
class=3D""></div><div class=3D""><br
class=3D""></div><div =
class=3D"">Hathaway, (419) 352-9270, called to say our service is lousy! =
&nbsp;Called to find out what the problem was and got =
voicemail.</div><div class=3D""><br
class=3D""></div><div class=3D"">CASE =
CLOSED =E2=80=93 Until if or when we hear more.</div><div
class=3D""><br =
class=3D""></div><div class=3D""><br
class=3D""></div><div =
class=3D"">Sandy Mills, (419) 367-6313, &lt;ecmills&gt;, dialup user
=
getting slow connects and cut-offs. &nbsp;Not sure if we have a bad =
modem or a bad channel or a bad line from Grand Rapids. &nbsp;Looking =
into it.</div><div class=3D""><br
class=3D""></div><div class=3D"">CASE =
CONTINUES</div><div class=3D""><br
class=3D""></div></div><div =
class=3D""><br class=3D""></div><div
class=3D"">Later.</div><div =
class=3D""><br class=3D""></div><div
class=3D"">Terry</div><div =
class=3D""><br
c

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