Date: Wed, 15 Jul 2009 15:00:51 -0400
Subject: [security.rr.com #72482] AutoReply: IP 64.31.64.4 Question
From: "Road Runner Email Deliverability Support via RT" <email-support@security.rr.com>
To: help@wcnet.org
Greetings,
This message has been automatically generated in response to the creation
of a trouble ticket regarding:
"IP 64.31.64.4 Question",
a summary of which appears below.
There is no need to reply to this message right now. Your ticket has been
assigned an ID of [security.rr.com #72482].
Our goal is to provide initial answers to tickets by the end of the second
full business day after the day on which the ticket is received. Our business
days are Monday through Friday (United States holidays excluded) from 8AM
to 5PM, US Eastern time.
If you are writing regarding a block of your email to Road Runner, you may
find a quicker solution to your problem to be our block removal form, at
this URL:
http://security.rr.com/RRUnblockRequest.htm
Please include the string:
[security.rr.com #72482]
in the subject line of all future correspondence about this issue. To do so,
you may reply to this message.
Thank you,
email-support@security.rr.com
-------------------------------------------------------------------------
I am the mail administrator for WCNet ( wcnet.org ) our mail server
is being blocked by roadrunner due to spam.
We had 5 accounts where the users set out their passwords to phishing
emails.
The accounts have been secured. Please take the server at 64.31.64.4
off the black list.
Thank You
Wade
===================================================================
Wade Kemp
Help Desk Co-Ordinator
WCNet Business Office....... M-F 8a-4p
Tech Support Access Services M-F 8a-4p
Help Desk 24/7 Voice Mail... After posted hours
Local to Bowling Green, OH.. 419-354-6013
Toll-free................... 877-To-WCNet / 877-869-2638
Toll-free................... 877-72-WCNet / 877-729-2638
Help Desk E-mail............ help@wcnet.org
Help Desk Web Site.......... http://www.wcnet.org/support
===================================================================