From: "Randy Young" <rgyoung@wcnet.org>
To: <help@wcnet.org>
Subject: Fw: reimbursement!
Date: Fri, 28 May 2004 03:07:12 -0400

Hello Denise Krupp!....
So...since this is 'not' a toll free or a 'local' number fill me in.
regards,
Randy
>>Hi Randy

Why did you switch to the Fostoria number, we have a Tiffin number. We have
sent emails to all subscriber many times reminding them about alternate
numbers. Why would you choose one that is long distance? WCNet has built-in
redundancy in case of strange outages. Bettsville has a fiber cut
(according to Verizon) and that is why the service in that area was down.
ALL WCNet subscribers have options for additional numbers to connect.

Tiffin number - 419-447-8897

Thanks for your continued support of WCNet
Denise






>>>Envelope-to: info@wcnet.org
>>>From: "Randy Young" <rgyoung@wcnet.org>
>>>To: <info@wcnet.org>
>>>Subject: reimbursement!
>>>Date: Mon, 24 May 2004 02:32:34 -0400
>>>X-Mailer: Microsoft Outlook Express 6.00.2800.1409
>>>X-Spam-Checker-Version: SpamAssassin 2.60 (1.212-2003-09-23-exp) on
>>>         friends.zawodny.com
>>>X-Spam-Level: ***
>>>
>>>Hello!
>>>I have not been able to connect to the Bettsville number to review
my
>>>critical information within my e-mail account.
>>>I have been forced to use the Fostoria number that is costing me
five
>>>cents a minute.
>>>Since you are in business to be pro-active to your consumer need's I
>>>would appreciate a monetary return for the hardship and the added
cost.
>>>regards,
>>>Randolph G. Young
>>>Tiffin
>>>THE MOST DESTRUCTIVE CRITICISM IS INDIFFERENCE!
>
>

Denise Krupp
Director of Member Services
WCNet


----- Original Message ----- 
From: "Norm" <nyoungjr@wcnet.org>
To: "Randy Young" <rgyoung@wcnet.org>
Sent: Thursday, May 27, 2004 2:55 PM
Subject: Re: reimbursement!


> Tell Wcnet that I did the Tiffin number and it is LONG DISTANCE.  Then see
> if they still act like a smart ass.
>
>
>
>