Date: Fri, 30 Jul 2004 11:20:49 -0400
To: helpdesk@wcnet.org,"Renewal" <renewal@wcnet.org>,apps@wcnet.org,
From: Denise Krupp <dkrupp@wcnet.org>
Subject: Update on Eastern OH DSL

Hi all

This is just a FYI in case this comes up.

As you know, we do DSL in the 330 area code (essentially Akron/Canton 
lata). Several of those DSL folks over there have been calling complaining 
of slower-than-dial-up-speeds. Our research showed that of our two 
bandwidth provider in that area, one was failing us miserably. Long story, 
but the fix is to change to the other bandwidth provider. You do this by 
changing to another IP address and Default Gateway.

Old IP/Gateway
208.226.172.xx
208.226.172.254

New IP/Gateway
208.44.89.xx
208.44.89.254

So essentially they are only changing the middle two octets of the IP. Be 
sure to have them change their gateway too. We called each one to tell them 
this info, but of course, got answering machines, etc. I do not expect you 
to get many calls, but be prepared to help if you get some.





Respectfully,
   Denise Krupp
   Director of Member Services
   WCNet